Terms & Conditions

Services in this salon are for women only.
Gel polish and enhancements will not be applied to anyone under the age of 16.
There is a strict NO CHILDREN policy in the salon, as various harmful chemicals and breakables are within reach. This is for the safety of your children and yourself, as well as myself and my products. For more info about this, please read the article on the website called “Why you shouldn’t bring children to your appointment”.
No wet services are offered in this salon (hand/foot soaks or scrubs).
Nails are not cut with clippers. No cuticle cutting, this includes “Russian” manicures (where skin and cuticles are cut off prior to nails being painted).
No SNS, dipping or acrylic services offered.
If you require the services of a podiatrist and not a nail technician, the service you booked may not be carried out. Please read the article on the blog, called “Manicurist, Nail Technician or Podiatrist” for more info.
No mobile service is offered for nail appointments – these all take place in-salon.
Make-up appointments have their own list of Terms & Conditions. These will be emailed to you along with your quotation.

All appointments require a booking. No “walk-ins” accepted.
Appointments can be booked via the online booking system. Appointments can also be rescheduled or cancelled (prior to 24 hours before start time) via the same online booking system.
I am unable to answer phone calls while I am busy with a client. Please send a text or email and I will respond as soon as I am able to.
If you are sick, please cancel or reschedule your appointment.
If you are running a few minutes late, please send me a text and let me know.
If you arrive 15 minutes (or more) late for an appointment, you will have to reschedule your appointment and the late notice fee (mentioned below) will apply.
If there is a problem with your gel polish or enhancements within 3 days of your original appointment date, it will be repaired for free, as long as no ‘foul play’ is suspected.
Outside of the 3 day period, you will need to pay the necessary repair fee mentioned on the price list. Repair appointments are subject to availability.
Please follow the after care advice in the sheet given to you at your first appointment. If you’ve lost this it can be found here: “How to maintain your manicure”
Payment is to be made at the end of all appointments, via EFTPOS or cash.

Cancellations or rescheduling must be done at least 24 hours in advance.
Any cancellations with less than 24 hours notice will incur a fee of 50% of the booked service, which must be paid before you can book your next appointment.
If you do not show up for an appointment (and do not cancel or reschedule in time), you will be liable for the full amount due for service/s booked. This will need to be paid in full before you can book your next appointment. For more info, please read “Why I charge even if you don’t show up.“

Salon updates around closures, and other important info, is posted on Facebook and Instagram.